Cancellation and Refund

Cancellation and Refund

At Funbro, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return process.

• Return Window: You can return any item within 10 days of receiving your order. The product must be unused, in its original condition, with all tags attached.

• Return Process:

  1. To initiate a return, please contact us at returns@funbro.com with your order number and reason for return.

  2. Our team will guide you through the return process, including shipping details.

  3. Please note that return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

• Refunds: Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

• Non-Returnable Items: Sale items, undergarments, and accessories cannot be returned.

• Exchanges: We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

If you have any further questions or need assistance, feel free to contact our customer support team at support@funbro.com.